Oncological Patient Safety Culture from the Perspective of the Multidisciplinary Team

Abstract

Introduction: The safety culture originates from the organizational culture, being described as the set of perceptions, skills, attitudes and values, both individual and collective, in favor of an organization committed to the management of patient safety. In scenarios such as oncology compounds/High Complexity Oncology Clinics (Unacon), where patients are more vulnerable and the daily routine of the multidisciplinary team is based on various work processes, it is necessary to evaluate the safety culture to detect aspects that need to be improved. Objective: Analyze the patient safety culture in an oncology compound from the perspective of the multidisciplinary team. Method: Descriptive-exploratory, quantitative, cross-sectional study developed in an oncological compound in Brazil’s Southern, with 46 professionals from the multidisciplinary team. Data were collected between July and September 2021, through the application of the Hospital Survey on Patient Safety Culture questionnaire. The guidelines of the Agency for Healthcare Research and Quality were followed to analyze and interpret the data. Results: The data obtained showed higher frequency of positivity for “teamwork at the compound” (61.9%) and “expectations and actions of the supervisor/chief to promote the patient safety” (60.9%). Conclusion: The results indicate that the safety culture needs to be strengthened at the study site in the 12 dimensions evaluated, with special attention to those with the lowest rate of positivity.